WIND NOW What special challenges does your team face in Sweden?
ANDREI PETRESCU In other countries, of course, action must be taken according to the laws and possibilities there. Here, the project has to be set up within about three months. Thanks to a great team, we were able to open the service hub in Sweden on 1 January 2021. This will give us all the resources we need to deal with disruptions. The current big challenge is COVID-19. Due to changes in lockdowns and travel restrictions, both in Germany and Sweden, we have to constantly adapt our processes.
WIND NOW How does WIND NOW convince its customers?
ANDREI PETRESCU For our customers, we provide service teams trained on their wind turbines. This allows us to react directly and flexibly. We form teams with experienced specialists. In addition, the turbines are checked and maintained in detail during the maintenance campaign. As an independent service provider, we guarantee fast response times in terms of maximum customer satisfaction.
The interview was conducted by Anke Kuckuck.